With support from DW Akademie, MFA trained representatives from Radio Pacis, Voice Of Karamoja, Mama FM, Voice Of Toro, Speak FM, Elgon FM, Etop Radio, Unity FM and Crooze FM.
Management across the different departments and women in media To deliver three online trainings teaching Media Viability and Innovation to 10 rural media outlets with a special focus on female media practitioners. To promote and increase women’s skills in the use of new media technologies and to reach more audiences. Social media training for 20 participants (journalists, talk-show hosts, marketers and social media managers etc) using social media to grow audiences and increase revenues.The target audience for the project were; community media managers, female media practitioners and female journalists and innovators. The module included a basic needs assessment survey conducted by MFA. In addition, a pre-and post-
survey was conducted for training to understand the knowledge and level of expertise of participants. The pre-survey allowed us to identify the large gaps in understanding Media Viability (MV); lack of knowledge and skills to include digitization; severe lack of gender sensitivity in reporting and lack of women in the overall business structures and culture in and overtly male dominant media landscape. As a result of the outcomes of the survey, it became apparent that the digital transition in Uganda has been a very slow. Small and medium size rural based media houses were struggling to adapt and integrate technology. Furthermore, it clearly identified the huge skills gap and lack of knowledge for media managers and practitioners from top to bottom. The digital disruption on top of Covid 19 impacted radio stations negatively especially financially as well as operations. Stations had to adapt to remote work and work from home but didn’t have the capacity, resources and equipment to facilitate the needs of their staff.
Overall, the topics covered in training were new to the vast majority of participants which created an excitement and hunger to learn new skills and increase their knowledge.
- Online sessions were based on human centered designed thinking and prototyping.
- The basic structure of the training were trainer and trainee centered including PPT and video presentations, print media, Q and A, feedback sessions and practical group work, knowledge sharing and examples of innovation from other media.
- The online training consisted of eight bi-weekly virtual sessions using Zoom video conferencing.
- WhatsApp was used as a secondary group communication tool and follow up for trainers, participants and project management. The WhatsApp group is still active at the request of the participants to allow ongoing networkingand have access to trainers. All training was interactive and held synchronously in plenary and small groups for practical work focused on developing strategy and finding solutions. The online training included elements of A-synchronous work that individuals had to complete as offline assignments.
Training also included introduction and use of various free digital collaboration and communication tools such as; Jam board, Menti.com, Padlet, Canva, Google Forms. Participants were introduced to free audience survey tools such as; Survey Monkey, Type Form, Google Forms and various other forms that include analytical capabilities.
Participants were introduced to various free video editing, audio editing, photo editing and text tools to support them in becoming more effective and efficient in their daily work and support working remotely.
The invitation for stations to participate in this series of training was met with a high level of excitement and expectation for learning new skills and creating financial sustainability. The initial online briefing to introduce the training had a total of more than 50 participants in attendance including station managers and departmental managers across the board. The training that was conducted were planned for 20 participants but we ended up with 40 people on day one. Participants stayed consistently throughout the training with an average of 36 participants daily.
Group sessions were highly interactive and engaging and offline work was done with much enthusiasm and zest. All training consisted of 50% women with a high level of participation from female media practitioners in addition to the only women owned radio station manager; a 2nd female station manager in addition to 4 women in senior management positions. The formal and informal feedback from participants were overwhelmingly positive. Participants expressed an eagerness to continue to learn more. The pre-and post- survey decidedly showed most of the topics covered were largely new to them. Participants managed to obtain more than sufficient knowledge,
For information and skills to pursue the subjects further and apply them in their daily work. Several of the managers communicated their eagerness to use the tools and models introduced during the course of the training such as audience research, content development, empathy mapping to understand the needs of their audiences through developing personas, the use of a content calendar and the knowledge and ability to adapt their business model using the business model canvas. Furthermore, as training was happening participants started sharing new knowledge and tools to staff at their own radio stations.
Participant Feedback: (comments from each of the eight training sessions)
- From Joshua Imalingat: I came to this training with so many questions about this animal called Media Viabilitybut now things are getting more interesting. Very impressed with the fact that Community engagement is at the core of what we do and that Data is the new currency.
- From Bettie Mujungu: This is really resourceful for our specific programs on the radio and online audiences. I see how much content we have generated on just one person’s story. And usually in our communities there same issues of address.
- From Hellen Aguyo Okello: the training was resourceful, linking content to social media and relating this to income generation stood out for me.
- From Joshua Imalingat: Well I would only want to thank you for taking us through the steps because I suppose on my side I would said it is the first time am seeing such a thing as taking us through the entire process of organizing a zoom meeting. Often times we have just landed in…boom intro.. expectations and kaboom… we move on. nothing like this. It Hasn’t been a waste of time for time. I will be available for all the sessions.������
- From Egonda Emmanuel: wow this is great guidance for online meetings. You really opened up my mind. Am thinking online meetings are the way to go asopposed to F2F meetings. Online meetings however require total concentration. Covid appears to be a blessing in disguise with the way organizations are communicating and meeting. Thanks.
- From Betty mujungu: the audience engagement, Empathy Map and persona. it's been a really engaging session
- From Agnes Etadu: Thank you Eva for this wonderful Training, for me today what stood out is various business models we as a radio station can adopt to generate revenue for the station. But importantly I took a lesson from your quote this morning "Go to the organization with an idea of how to solve their problem" not the other way round
- From Emmanuel: If media managers take this presentation serious, we can actually help our organizations to take on their competitors both business wise and improving listenership numbers. Thanks Eva for this presentation.
- From Kajumba Gorret: CONTENT DEVELOPMENT IS THE BEST THING BUT NEEDS TIME AS IT IS A PROCESS.
- From Dorothy Ainembabazi: I believe that audience research is good to go. I hope companies and radio stations can pick up.
- From Aaron Olao: I enjoyed the first session when you delved on content creation before thinking of money.
- From Catherine Apalat: The in-depth persona analysis was my Aha moment.
- From Kajumba Gorret: importance of engaging audience
- “I can see now that Blogging and Vlogging can be done by women and men. Social Media can be used for more than just personal posting.” Dorcas.
- “I am dearly impressed by the different tools I can use to generate funds for my media house and individually as well. Thanks team” Emmy Daniel Ojara
- “The business model stood out for me today, but i think by putting it into practice things can work out well.” Gloria Lalam
- I am so glad that every end of the training day, I have new knowledge added. Joe Wacha
- From Joseph Akiiso: With this knowledge, we are more focused and will discuss with senior management based on facts in order to argue our cases.
- From Joshua Imalingat: Eva this is great. I think I will never be the same again. with this training and all these tools Iwill be a digital expert soon.
10 radio stations, 30 radio presenters’ skills and knowledge in producing content on women were strengthened.